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Before you return a Bunosilo product, please take a moment to understand how our products are made. All our products have been Hand crafted by Skilled Artisan of India, resulting in each product being unique and slightly different from each other. Let’s not think of a difference in color, irregular weave, or print or a stitch as a defect. Handmade by definition means a glorious uncertainty when it causes to uniformity.
However, if you are not satisfied with your purchase for any reason we are happy to help you.
If you are not satisfied with your purchase for any reason then you can surely return the package.
If you are not satisfied with the size of the product that you have received, no problem you can exchange it easily. Please help us by providing us with your Order Number and our Customer Care Team will get back to you within 10:00 am to 6:00 pm.
If you are having any queries about our Return and Exchange Policy, please refer to this link : https://www.bunosilo.com/returns/
In the unlikely event that your purchase arrives damaged, you should e-mail us a photo of the damaged product. This should be done within 24hrs of receiving your order. Bunosilo.com team must receive an email at [email protected] approve your return request. Once you request is received and approved.Products that may have been damaged or defective or may have been sent by error will be fully refunded.
Please slip the product back to the following address:
Bunosilo
C/o NKB E-Solutions ,
184, Harish Mukherjee Road,
West-Bengal, India.
Phone- +91 9831080523
we will gladly offer you an exchange, through store credits.
All, returns are subjected to the discretion of Bunosilo care team. But we are friendly Bunch!
You can call us at: +91 9073981984
Our office hours are 10 AM to 6 PM IST (Indian Standard Time) Monday to Friday. We are closed on weekends and on bank holidays.