Before you return a Bunosilo product, please take a moment to understand how our products are made. All our products have been Hand crafted by Skilled Artisan of India, resulting in each product being unique and slightly different from each other. Let’s not think of a difference in color, irregular weave, or print or a stitch as a defect. Handmade by definition means a glorious uncertainty when it causes to uniformity.
However, if you are not satisfied with your purchase for any reason we are happy to help you.
If you are not satisfied with your purchase for any reason then you can surely return the package.
If you are not satisfied with the size of the product that you have received, no problem you can exchange it easily. Please help us by providing us with your Order Number and our Customer Care Team will get back to you within 10:00 am to 6:00 pm.
If you are having any queries about our Return and Exchange Policy, please refer to this link : https://www.bunosilo.com/returns/
In the unlikely event that your purchase arrives damaged, you should e-mail us a photo of the damaged product. This should be done within 24hrs of receiving your order. Bunosilo.com team must receive an email at firstname.lastname@example.org approve your return request. Once you request is received and approved.Products that may have been damaged or defective or may have been sent by error will be fully refunded.
Please slip the product back to the following address:
C/o NKB E-Solutions ,
184, Harish Mukherjee Road,
Phone- +91 9831080523
we will gladly offer you an exchange, through store credits.
All, returns are subjected to the discretion of Bunosilo care team. But we are friendly Bunch!
You can call us at: +91 9073981984
Our office hours are 10 AM to 6 PM IST (Indian Standard Time) Monday to Friday. We are closed on weekends and on bank holidays.
Bunosilo is a multi-vendor platform that curates an exquisite range of handcrafted products. It is a 'slow-fashion' contemporary brand, campaigning to transform today's globalized mass-oriented fashion industry.
With a blend of art and elite pick of crafts across Indian culture, we curate a luxurious ethos of tradition and heritage, styled to the quintessence of your persona.
Excluding the negative externalities of a middleman, Bunosilo initiates a direct dialogue between the maker and the consumer, adding to either party's benefit.
To develop a deeper relationship between the consumer and the product, we labour to educate our consumer of the product, the process involved in making it, the craft associated with it. This done to discourage them from The current trend of Use and Throw. This understanding of the textiles and hand processes deployed, not only is of value to the maker but also helps shift the consumer ideology to a better and sustainable alternative.
A dialogue between the consumer and the maker, helps the maker understand his preferences, likes and inclinations, who then crafts a befitting product aligned to the customer's need and requirements. This symbiosis makes both the maker and the customer beneficiaries; with the former demanding products tailored to their persona and the latter restricting production to what has been ordered.
We believe every curve is beautiful and endeavor to go beyond stereotypes of shape and size. We aim to provide Customization options for women and men of all sizes. We vouch by the motto of slow and sustainable fashion and ensure the involvement of a hand process, in the entire chain of manufacturing. We follow the practice of '1 product by 1 artisan' to support marginal designers and prevent de-skilling of artisans. All our products are tagged with the process it has followed to reach you.