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Delivery Policy

Bunosilo.com is more than just an online store, we strive to improve your experience in discovering different crafts across India and maintain your curiosity by introducing new products straight from the Hands of artisans.

At "Bunosilo" we take great care in delivering your products to you and we partner only with reputed Courier Services.

For both shipping within India and internationally shipping is calculated once you put in your location.

Delivery Time – It will be mentioned during the placing of order, please note number of days mentioned excludes non-working days and holidays. Bunosilo will not be held responsible for delays caused by destination customs clearance processes.

Taxes & Duties - For Indian Customer Product Prices displayed are inclusive of Vat. Extra Taxes if applicable will be added in the time of Billing. Eg. Octroi and other State local levies: are chargeable to the customers as per state laws, will be mentioned in the invoice. Bunosilo is not responsible for any octroi payments. Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land and these should be paid by the customer himself at the time of delivery.

For International Customers, to most countries we are shipping to is on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customers and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customer on arrival. For more information, please write to us on admin@bunosilo.com.

You may have to pay duty and VAT when the goods are delivered and also the carrier may change you can an admin fee for customer clearance. We can exchange goods delivered internationally, but we will charge postage for these exchanges at the standard overseas delivery rates.

Insurance - BUNOSILO Insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by BUNOSILO and transfer of responsibility in the same way.

Cancellations - We will be able to accept order change or cancellation request within 24hours of you’re placing an order. Through the confirmation email sent to you. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.